Shipping policy
Shipping Policy
At our store, we are committed to delivering your orders quickly, safely, and efficiently.
Order Processing Time
All orders are processed within 1–3 business days after receiving your order confirmation email. You will receive another notification once your order has been shipped.
Shipping Time
Delivery times may vary depending on your location:
- Saudi Arabia: 3–7 business days
- International Shipping: 7–15 business days
Please note that delays may occur due to customs, weather conditions, or courier issues.
Shipping Charges
Shipping costs will be calculated and displayed at checkout based on your location and order size.
Order Tracking
Once your order has been shipped, you will receive a tracking number via email so you can monitor your delivery status.
Shipping Address
Please ensure that your shipping address is correct and complete at checkout. We are not responsible for orders delivered to incorrect or incomplete addresses provided by the customer.
Customs, Duties & Taxes
For international orders, your package may be subject to customs duties and taxes. These charges are the responsibility of the customer.
Delivery Issues
If your order is delayed, lost, or arrives damaged, please contact us immediately at:
We will investigate the issue and assist you accordingly.
Damaged or Incorrect Items
Please inspect your order upon arrival. If you receive a damaged, defective, or incorrect item, contact us immediately so we can resolve the issue as quickly as possible.
Returns & Shipping
- Customers are required to request a return before sending any item back.
- Approved returns will receive a return shipping label and instructions.
- Items sent without prior approval will not be accepted.
- Return shipping location: Saudi Arabia
Contact Us
For any shipping-related questions or concerns, feel free to contact us: